Frequently Asked Questions - Golfzing.com

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Your Account

How can I report an error or other problem with the site?

To report an error or problem with the site, you can contact us here.

How can I update my email address?

You can update your email address on the My Account page.

How can I update my profile?

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

How can I delete my account?

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

I can't login, or I forgot my username or password.

If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. Make sure your security question is set and correct. If you still cannot login, you can request to reset your password or contact us.

Reporting Abuse

How can I report spam or other inappropriate content?

You can report spam or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

How can I deal with someone that is bothering me?

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

Privacy

How can I block users from contacting me?

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

How can I make my profile private?

If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.

Is my information kept private?

Absolutely. We do not share any personally identifying information about you to any third party.

Fantasy Golf

How do I sign up?

Fantasy golf works off of your Golfzing account so there is no formal sign up process necessary. Simply click on the event and create your team.

What are Fantasy Golf League Announcements?

League Announcements are made to inform users of prizes and points leaders throughout the year.

How do I find out information about the players?

Player information is available from the player selection screen by clicking on their names, or you can access detailed information from the PGA Tour Research Center.

How do I score points?

Point totals are accumulated based on the earnings of the players you selected.

How do I create a Team?

To create a team, pick your starting 7 players for that weeks event and then choose a low score and low total as a tie breaker.

What are Fantasy Golf prizes and when will they be distributed?

Prizes are given for each tournament to the top 3 finishers, 1st place recieves a foursome to any GOLFZING course, while 2nd and 3rd place win a dozen golf balls. Major prizes are given to first place winners of majors, instead of golf winners receive items such as a TaylorMade R11 Driver, but these prizes can change. One end of the year prize will be given to the leading money winner after the Tour Championship, a $2,500 trip for two. All prizes are valid until one year after winning. Terms and Conditions are available Here.

When does the game run and when can I sign up?

Entries are accepted beginning 3 days before the start of the tournament up until the morning of the competition. Results will be posted immediately following the event.

How do I create a private fantasy group for just my friends?

There are currently no private groups for fantasy golf, Golfzing members compete against one another for the top fantasy prizes.

Classifieds

How do I remove a classified?

From the Classifieds section, click on "View/Edit My Ads." This will allow you to make changes to your ad or delete it if you sold the item.

How do I create an advertisement for my equipment?

Under the Classifieds section, click on the "Create a Listing" tab and fill out the necessary information. You will then be able to upload a photo of the item.

Handicap Index

The Scorecard says my handicap is "Out of Range." Why?

A handicap will be out of range when something in the calculation is amiss. Most often it will be one of the following four things: 1. You may have switched the slope and rating numbers (The rating is usually between 65 & 75 while the slope is between 105 and 135). 2. You are entering 9-hole scores, but entering in the full 18-hole slope (70.0 instead of 35.0). 3. You may have misentered a score, slope, or rating, or have used a placeholder instead (ex:entering 1 for slope) 4. You may have mixed nine hole and eighteen hole scores. In the first two cases, you can fix the numbers to get a correct handicap. In the latter two, see the questions on this page that deal specifically with those issues. And if you have any other questions, you can always contact us at handicap@Golfzing.com.

How do I use my handicap?

You first need to calculate your course handicap. On MyScorecard you can do this on the Course Handicap page. Then, you compare your course handicap to a fellow golfers, giving the difference in strokes to the higher handicap golfers (Thus a 10 handicap gives a 15 handicap 5 strokes). You would do so on the hardest holes marked by the "Handicap" row on the scorecard (In the example above, it would be a stroke on the 5 hardest holes). This should create an even match between the players.

Why is there an N next to my Handicap? Why is there a J or an L? Why is there an R?

We use the letter N to distinguish between 18-hole handicaps and 9-hole handicaps (to which we add the letter N). If you have golfers in your club with 9-hole handicaps, you should double them to correctly compare them to 18-hole handicaps.

The L and J are meant to symbolize "local handicaps." For purposes of inter-club play, the USGA sets a maximum handicap index of 36.4 for men and 40.4 for women (18.2 and 20.2 for 9-hole handicaps). Any index that goes above that number is considered a local handicap. Local handicaps are denoted with an L (18-hole handicap) or a J (9-hole handicap).

An R next to your handicap indicates that you have scored well in a tournament - so well in fact that an adjustment is made to your handicap to reflect your good performance in a tournament (the calculation is made only after you have entered several tournament scores). The R stands for "Reduced." Adjustments for exceptional play in tournaments are part of the USGA handicap formula

What happened to my Course List? Why are there missing courses? How do I make it longer/shorter?

The courses in your course list are compiled from the scores you have entered. The number of scores used for your course list is set on the Preferences page (link at the top of your Scorecard). There you will see an option to choose the number of scores used for your course list. If you choose 50, that should give you a good amount of scores you can use. Note that because they tend to be unique, for 18-hole handicaps we do not include 9-hole scores or combined scores in your course list.

To update the information for a course, you can simply change it the next time you enter a score. To retroactively change the specific information for a course, you will need to need to delete the relevant score (usually the most recent) and re-enter the information. If you have several changes or are not able to update the course, please email us with your username, the course name, the old information, and the new information. We will take care of the change for you.

How much lower of a handicap does the score to lower use in its calculation?

We define the score to lower as the score needed to lower your handicap to the next lower integer (rounded). So, if your handicap is a 20.6 (rounded to 21) your "lower handicap" is defined as 20.4. Similarly, if your handicap is 21.4 (also rounded to 21) your "lower handicap" is also defined as 20.4. Note that the Score to Lower is different than your Target Score. Your Target Score is defined as the score a golfer of your course handicap should shoot on a good day (not average, but good). If you shoot better than your target score, your handicap should decrease, but it may only be by a small amount, and not to the next lower integer.

How do I edit my scores?

You can edit your tees, statistics and notes by clicking on the edit scores link underneath your scorecard. To edit your score, rating or slope, or date (anything that will impact the handicap calculation) you need to delete and re-enter the score. Why? The explanation lies in the old golf saying: "There is a reason why golf pencils have no erasers." While creating the site, our members told us that it should not be "too" easy to modify scores, because people might tweak their handicaps before a game to gain a stroke or two. As a result, to make one change is easy (just delete and add the score back in) but to make major changes is difficult. We understand how certain changes can become tedious if you need to readjust all of your scores. If you need to make many changes (e.g., you made a mistake entering the slope of a course), please let us know and we can help you make them.

What do the golf stars next to my scores mean?

Because a handicap is a measure of your golf potential, not all of your golf scores are used in the calculation. In fact, only the ten "best," of the last twenty, scores are used (if you have less than twenty scores, less than ten are used to calculate your handicap). The gold stars denote which scores are used in the handicap calculation. (Note that these might not be the lowest scores, as scores are adjusted for the difficulty of the course). You can find out more about stars and other elements on the scorecard by clicking on the question mark button at the top right of your scorecard.

When I enter a score I get sent back to the login page. What is happening?

If you are trying to enter a score but instead are taken back to the login page, then most likely your browser currently does not accept 'cookies.' This can often happen if you are running a firewall or have chosen higher security/privacy settings on your browser. Cookies are small bits of information that a server providers to the browser in order to maintain the 'session' or connection. Most browsers give you the ability to to accept cookies in the Preferences menu (either overall, or for specific sites).

Try enabling your browser to accept cookies.
For internet explorer (IE), the cookies preferences can be found by choosing Internet Options from the Tools menu. When the Internet Options dialog box comes up, choose the Privacy Tab. Now you have a choice of enabling cookies for just the Golfzing site or for all sites.

To enable cookies for Golfzing: Press the Edit button on the lower right hand part of the box, enter myscorecard.golfzing.com and www.golfzing.com in the address box that appears, and press the Allow button. You should see 'Golfzing.com' appear on the left. Then press the OK button until you have closed the open dialog boxes. Otherwise, you can press the Edit button on the lower right hand part of the box, enter myscorecard.golfzing.com in the address box that appears, and press the Allow button. If you allow cookies for Golfzing, and that does not fix the problem, please contact us for further assistance.

Do I need to adjust my score before I enter it? Is there a max/hole or score limits? What is Equitable Stroke Control (ESC)?

This question leads into an important concept in calculating your handicap, called Equitable Stroke Control (ESC). Sometimes you may have a bad hole-a really bad hole. You end up shooting a 100 because of a 13 on a par 3. Your handicap may actually rise, but your potential shouldn't change because of one bad hole. So when entering your score, we adjust it for this bad hole. Please note that this is not the same as saying you shot anything other than 100. That's what you shot. But when entering your score into MyScorecard, you adjust the score you enter downward according to the following table:

Maximum # of Strokes/Hole by Course Handicap
(9 or less - Double Bogey)
(10-19, 7)
(20-29, 8)
(30-39, 9)
(40 or more, 10)

If you do not have a handicap yet, men should assume a handicap of 36, and women a handicap of 40, when using the table. To make things easier, your Course Handicap page will calculate your ESC, along with your course handicap, for each course your have played. Canadians take note, the maximums used for Canadian equitable stroke control are different. See the questions below for further information.

It's the start of a new year - should I / how do I erase my scores from last year?

Actually, you are not supposed to delete any scores from previous years. Your scores from last year are supposed to be included in this year's calculation (if they are in the previous 20 rounds played). It's precisely for the reason that if you start over your handicap will not be as accurate with fewer scores. If you want to know what your handicap would be for just this year, we've created a feature in your personalized performance report that will enable you to calculate your handicap for just this year. Just go to the Report/Analysis page, choose the yearly summary, and select the single-year handicap option.

Events

How do I set a limit on the number of people that can attend my event?

Currently, the only system is to require an RSVP in order to limit the number of guests that can attend.

Do I need to contact the golf course before creating an event?

Depending on the type of event it is advised that you contact the golf course you want to host the event at in order to clear specifics and determine the right venue. All user created events will go through an approval process before being finalized.

How do I know an event is credible?

All events registered by users must go through a strict approval process first in order to be given permission to hold the event. If an event is created by a course, then it is legitimate.

Forums

How do I track responses to my topics or posts?

One way of doing this is by bookmarking the topic, this will allow you to bring it up from the "Bookmarks" tab on your forum page. To receive updates about responses to topics you have created or bookmarked, change your email notifications under "Settings" on your forum page. You can also click on "My Posts" which will show all the topics you have replied to.

Can I add a new category?

Forum categories are set by site administrators, but you have the ability to post new topics under those categories. If you have an idea for a new category submit it under "Website Enhancements."

Groups

How do I join a group or add someone to a group I’m in?

To join a group, select the group you are interested in and click the “Join this group” button. If you want to add someone to a group you are in, you first need to add them as a friend, you will then be able to select them from the “Invite New Memebers” option in your group.

How do you set up a group administrator?

To add administrators to a group, go into the group you’ve created and under the members tab, you can edit member settings to make them officers (officers have all the same rights as the group owner, except they can’t delete a group or the owner, they can give additional “officer rights” to other members).

Booking

How do I change the number of players in my reservation?

If you would like to add an additional player you could either book a single for the same time, or contact the golf course to add the player for you. In order to subtract players, you must either cancel your reservation and rebook, or contact the golf course to remove the player.

Frequently Asked Questions - Golfzing.com

Your Account

Reporting Abuse

Privacy

Fantasy Golf

Classifieds

Handicap Index

Events

Forums

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Find us on Facebook

Tee Times and Golf Course Discounts

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Frequently Asked Questions - Golfzing.com

Your Account

Reporting Abuse

Privacy

Fantasy Golf

Classifieds

Handicap Index

Events

Forums

Groups

Booking

Find us on Facebook

Tee Times and Golf Course Discounts

COMPANY

CONTACT INFO

STAY IN TOUCH