Golfzing.com

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Booking

This helps us run our platform

To cancel your scheduled tee time, login to your GOLFZING account through here: https://www.golfzing.com/account/tee-times

Follow the steps below:

  1. Click on your profile picture (upper right hand corner of the page)
  2. Click on “My Tee Times”
  3. Click on the "-" located in red (to the far right)

Cancellations must be made 24 hours in advance of a scheduled tee time. Cancellations made inside the 24-hour cancellation window are subject to a "Cancellation" fee equal to the full per player amount for each player. Reservations that fail to check-in are subject to a "No Show" fee equal to the full per player amount for each player. Reservations that fail to check-in with a full player count are subject to a "Short Show" fee equal to the full per player amount for each player. Failure to comply with the above Cancellation Policy will result in fees being charged automatically to the credit card used to reserve this tee time.

Please note: All reservation fees are final and cannot be refunded. Regardless if you inadvertantly book the wrong tee time and regardless of inclement weather. Please book accordingly and make sure you are verifying the details of your reservation, prior to accepting and agreeing to the reservaton policy.

If you would like to add an additional player you could either book a single for the same time, or contact the golf course to add the player for you. In order to subtract players, you must either cancel your reservation and rebook, or contact the golf course to remove the player.

Please note: All reservation fees are final and cannot be refunded. Regardless if you inadvertantly book the wrong tee time and regardless of inclement weather. Please book accordingly and make sure you are verifying the details of your reservation, prior to accepting and agreeing to the reservation policy.

ZINGPOINTS!

GOLFZING members earn points automatically when you book a tee time on www.golfzing.com and play in that reservation. You will earn 10 points for every dollar spent on tee times. Points will be credited 24 hours after you check in for your tee time.

Yes.  Only reservations made on www.golfzing.com will be eligible to receive ZINGPOINTS!

No. 

 

The "ZINGPOINTS” program is designed to reward golfers for playing golf, so we award points to all of the players in your group.  When your playing partners check in at a select club, the course creates a profile for each person in your group and we assign points to this “playing partner”.  If any “slot” goes unassigned, we default these points back to your account.  This is to encourage all golfers to take advantage of the amazing benefits of ZINGPOINTS.  But, rest assured, these points don’t just disappear.  At any point, your “playing partners” can create a GOLFZING account and the system will automatically sink up their points and assign them.

Every round listed on GOLFZING will display both in dollars and ZINGPOINTS. To redeem, simply check the box to the right of each players' name, during the checkout process.  The screen will update to reflect the total number of points required to book.

Note: You will only be able to check the box if you enough points to book the tee time.

Yes.  As long as you have enough points accumulated on your account.

Yes. Provided that you cancel your tee time online, more than 24 hours before your scheduled tee time. At that point, your points will be systematically refunded.

Cancellations made inside of 24 hours will result in forfeiture of your points. 

To cancel your scheduled tee time, login to your GOLFZING account and follow the steps below:

  1. Click on your profile picture (upper right hand corner of the page)
  2. Click on “My Tee Times”
  3. Click on the "-" located in red (to the far right)

Yes. The $1.49 reservation fee / per player will apply. We still require a valid credit card number to hold your reservation.

You can view your ZINGPOINTS balance by logging into your GOLFZING account through this page: 

https://www.golfzing.com/account/zingpoints

The ZINGPOINTS program is designed to reward golfers for playing golf, so we award points to ALL of the players in your group, regardless who book and/or pays for the reservation.

During the check-in process at the course, the pro-shop attendant will select each players' GOLFZING profile. If the player does not have a GOLFZING pofile, the pro-shop attendant with then create a generic profile for that person, and point information is stored to this account. When the player creates their GOLFZING account, those points will automatically sync at that time.

In rare cases, if any “slot” goes unassigned, we default these points back to your account. We encourage all golfers to take advantage of the amazing benefits of ZINGPOINTS by creating a GOLFZING account.

Your Account

You can get your membership card issued at your Players Club home course. 

You can get a replacement card at your Players Club home course. 

You can update your E-mail preferences by logging into your GOLFZING account through this page: https://www.golfzing.com/account/email-notifications

You can view your contractual agreement through this page: https://www.golfzing.com

  • Click "Login/Sign Up" (upper right hand corner of the page)
  • Once logged in, click on your profile picture (upper right hand corner of the page)
  • Click on "The Players Club" from the drop down menu
  • Click on "Membership">"Terms"

If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. Note: your username is the same as your email address.

If you still cannot login, you can request to reset your password by clicking on the "Forgot Password" link or submit a ticket online through this page: www.golfzing.com/contactus

You can edit your account info by logging into GOLFZING through here: https://www.golfzing.com/account/edit

You can always check your recent booking history online, by logging into your GOLFZING account through this page: https://www.golfzing.com/account/tee-times

To reactivate your membership, please visit us here:  www.golfzing.com/theplayersclub and follow the steps below:

Step 1 -  Select your Players Club course from the list and wait for the page to load
Step 2 -  Click "Join" 
Step 3 -  Enter your membership number, credit card info and agree to the terms.

Note: Please enter your membership number in the "Membership Number" field. The membership numbers are located on the back of your blue membership card, that goes on your key ring. Please include all letters, numbers and spaces. If you have lost your membership card, leave the field blank and the course will assign a new membership card to your profile on your next visit. 

www.golfzing.com/theplayersclub

Everyone wants to be a better golfer. The Players Club can get you there.

Welcome to a revolutionary new golf development program designed by golfers, for golfers, to provide you with the tools, training, and motivation to improve your game. Golf doesn’t have to be difficult or expensive, and we believe everyone can benefit from consistent and affordable access to the golf course and professional instruction.

Think of it as a Health Club for GolfTM — If you want to play and practice daily, nothing should stop you!

 *The Players Club operates as a monthly recurring payment plan. A 60 day minimum commitment is required at the start of all memberships. You may cancel membership at any time after that, but a 30 day advance notice of cancellation is required. If a cancellation is made inside of this 30 day period, Member will be subject to an additional one month’s dues. Current program benefits subject to change with 30-days’ notice. All state liquor laws and some restrictions apply.

 **Fees must be booked through the Players Club website**

For a list of Players Club courses, please visit us here: www.golfzing.com/theplayersclub

You can update your credit card information through this page: https://www.golfzing.com

  • Click "Login/Sign Up" (upper right hand corner of the page)
  • Once logged in, click on your profile picture (upper right hand corner of the page)
  • Click on "The Players Club" from the drop down menu
  • Click on "Membership" 
  • Click on "Update Payment" 
  • From the "Update Payment Information" screen, delete the old credit card information and enter the new information including expiration date and security code
  • Click "Update Payment Information"

*******************Players Club memberships CANNOT be cancelled by phone**********************

You have a signed contractual agreement with your Players Club home course, which means we need your request to be in writing, in order to cancel your Players Club membership. Keep in mind: The Players Club operates as a monthly recurring payment plan. A 60 day minimum commitment is required at the start of all memberships. You may cancel membership at any time after that, however, a 30 day advance notice of cancellation is required. If a cancellation is made inside of this 30 day period, you will be subject to one additional month’s dues.

We provide three options to cancel your Players Club membership:

1. Online: Please log into your Players Club account through your home course's Players Club page. *You can find your Players Club home course through this page: www.golfzing.com/theplayersclub. Once you have logged into your Players Club account. Follow the steps below:

  • Click "Membership"
  • Click "Cancel Membership"
  • Please fill out "Reason For Leaving"
  •  We love our members, so your feedback is very important to us! We want as much feedback related to your cancellation as possible. This will help us improve and better the Players Club program in the future. If you would like to see added benefits to the program, please make sure to include those notes as well.

Keep in mind: If you are not happy at your Players Club Home Course or you have moved we can always switch you over to a different Players Club Golf Course. You can find a list For a list of all Players Club courses through this page: www.golfzing.com/theplayersclub

Below is a screenshot of how your page should look, after you have logged in: 

2. Create a support ticket through GOLFZING Support: www.golfzing.com/contactus

 *Please make sure to include your full name, your membership number (located on the back of your blue membership card), the name of the golf course where you joined the Players Club and a phone number in the event we need to contact you.  

3. By mail: 

American Golf

GOLFZING|Players Club Cancellations

909 N Sepulveda Ave Suite 650

El Segundo CA, 90245

 *Please make sure to include your full name, your membership number (located on the back of your blue membership card), the name of the golf course where you joined the Players Club and a phone number in the event we need to contact you.  

 *The Players Club operates as a monthly recurring payment plan. A 60 day minimum commitment is required at the start of all memberships. You may cancel membership at any time after that, however, a 30 day advance notice of cancellation is required. If a cancellation is made inside of this 30 day period, you will be subject to one additional month’s dues.

Sincerely,

Mark Aguilar

GOLFZING|Players Club Program Manager

www.golfzing.com/contactus

Groups

To join a group, select the group you are interested in and click the “Join this group” button. If you want to add someone to a group you are in, you first need to add them as a friend, you will then be able to select them from the “Invite New Memebers” option in your group.

To add administrators to a group, go into the group you’ve created and under the members tab, you can edit member settings to make them officers (officers have all the same rights as the group owner, except they can’t delete a group or the owner, they can give additional “officer rights” to other members).

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