Frequently Asked Questions

Golfzing.com
Booking
Printer-friendly version

Cancellations must be made 24 hours in advance of a scheduled tee time. Cancellations made inside the 24-hour cancellation window are subject to a "Cancellation" fee equal to the full per player amount for each player. Reservations that fail to check-in are subject to a "No Show" fee equal to the full per player amount for each player. Reservations that fail to check-in with a full player count are subject to a "Short Show" fee equal to the full per player amount for each player. Failure to comply with the above Cancellation Policy will result in fees being charged automatically to the credit card used to reserve this tee time.

Printer-friendly version

If you would like to add an additional player you could either book a single for the same time, or contact the golf course to add the player for you. In order to subtract players, you must either cancel your reservation and rebook, or contact the golf course to remove the player.

ZINGPOINTS!
Printer-friendly version

ZINGPOINTS! is a free program and registered members of GOLFZING will
be automatically enrolled.

Printer-friendly version

GOLFZING members earn points automatically when you book a tee time on www.golfzing.com and play in that reservation. You will earn 10 points for every dollar spent on tee times. Points will be credited within 24 hours after you check in for your tee time.

Printer-friendly version

Yes.  Only reservations made on www.golfzing.com will be eligible to receive ZINGPOINTS!

Printer-friendly version

Yes, you will earn ZINGPOINTS! for each person in the reservation you play in unless you choose to assign points to your playing partners. You may choose your playing partners from your list of friends on GOLFZING and they will receive ZINGPOINTS! upon check-in.

Printer-friendly version

No.  Playing partners must be chosen at the time of checkout to receive credit.  Remember, however, that your playing partners will receive 500 points when they initially sign up on GOLFZING.

Printer-friendly version

Every round listed on GOLFZING will display both a cost in dollars as well as ZINGPOINTS! To redeem, simply check the box on the payment page to the right of each players' name.  The form will update to show the amount due at the golf course and the total number of points required. You will only be able to check the box if you have the requisite number of points in your account.

Printer-friendly version

Yes.  Provided that you have enough points, you can use your points for your playing partners.  You may split the reservation where one or more players use ZINGPOINTS! and the rest pay at the course.  In this case, you will receive two confirmation numbers for your tee time.

Printer-friendly version

Yes.  In addition, when your playing partner logs in to their GOLFZING account, they will see the tee time listed in the 'My Tee Times' section of their dashboard.

Printer-friendly version

Yes.  Provided that you cancel more than 24 hours before your scheduled tee time, per the cancellation policy, your points will be returned to you.  Cancellations made inside of 24 hours will result in
 forfeiture of the ZINGPOINTS! used to book that reservation.

Printer-friendly version

Yes.  Where applicable, the 1.49/player fee will still be charged.  We still require a valid credit card number to hold your reservation.

Printer-friendly version

ZINGPOINTS! are awarded for booking tee times and other activites on GOLFZING, and can be redeemed for Free Tee Times! You can find all informtion for ZINGPOINTS! Here.

Your Account
Printer-friendly version

To report an error or problem with the site, you can contact us here.

Printer-friendly version

You can update your email address on the My Account page.

Printer-friendly version

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

Printer-friendly version

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

Printer-friendly version

If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. Make sure your security question is set and correct. If you still cannot login, you can request to reset your password or contact us.

Reporting Abuse
Printer-friendly version

You can report spam or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

Printer-friendly version

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

Privacy
Printer-friendly version

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

Printer-friendly version

If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.

Printer-friendly version

Absolutely. We do not share any personally identifying information about you to any third party.

Classifieds
Printer-friendly version

From the Classifieds section, click on "View/Edit My Ads." This will allow you to make changes to your ad or delete it if you sold the item.

Printer-friendly version

Under the Classifieds section, click on the "Create a Listing" tab and fill out the necessary information. You will then be able to upload a photo of the item.

Events
Printer-friendly version

Currently, the only system is to require an RSVP in order to limit the number of guests that can attend.

Printer-friendly version

Depending on the type of event it is advised that you contact the golf course you want to host the event at in order to clear specifics and determine the right venue. All user created events will go through an approval process before being finalized.

Printer-friendly version

All events registered by users must go through a strict approval process first in order to be given permission to hold the event. If an event is created by a course, then it is legitimate.

Groups
Printer-friendly version

To join a group, select the group you are interested in and click the “Join this group” button. If you want to add someone to a group you are in, you first need to add them as a friend, you will then be able to select them from the “Invite New Memebers” option in your group.

Printer-friendly version

To add administrators to a group, go into the group you’ve created and under the members tab, you can edit member settings to make them officers (officers have all the same rights as the group owner, except they can’t delete a group or the owner, they can give additional “officer rights” to other members).

Players Club
Printer-friendly version

Did you recently receive a new credit card, if so you have to update the payment information in your account.

Printer-friendly version

Discount rates vary by course. Contact your home course to learn about the discount times and rates.

Printer-friendly version

Guests pay the regular posted rate.

Printer-friendly version

To book online, go to your course Player’s Club homepage and enter your email and a password that you first created when you signed up for the Players Club.

Printer-friendly version

You must upgrade your Players Club membership to "AMPED" before you can receive discounts at other Players Club courses. Once you have "AMPED" your Players Club membership, you will need to “Like” your favorite courses on the site for those discounts to be available to you. 

To "Like" your favorite courses, click on "COURSES WE PLAY" at the top of the page. The "Like" button will appear on the upper right hand corner of the course's picture.

Printer-friendly version

Check with your club for availability or search for a new tee time. The tee time may have been booked by another golfer.

Printer-friendly version

Unfortunately, the GOLFZING app is still under development. Look for the new mobile app in the Spring of 2018.

In the meantime, you can access your Players Club homepage with Google Chrome from your mobile device. All Players Club homepages are mobile friendly now, which allows you to navigate and book tee times easy from your phone when you're on the go.

You can find your Players Club home course through here: https://www.golfzing.com/theplayersclub.

Printer-friendly version

GOLFZING was developed by American Golf to offer discounted rates and host our Player’s Club websites. The booking fees help facilitate those services.

Printer-friendly version

No. Unfortunately, the range keys are only valid at your home course. You may receive discount on golf if you have upgraded your Players Club membership to "AMPED" however, your range key will not work at other clubs.

Printer-friendly version

ZINGPOINTS are points that you accumulate by booking tee times online. Once you have enough zing points you may spend them on a tee time. Tee time costs vary so check the amount of zing points needed for a tee time that you would like.

Printer-friendly version

Once you are logged in to your Player’s Club homepage, click on "Book a Tee Time" at the top of the page. While selecting a tee item that you would like to reserve, change the fees from "Dollars" to "ZINGPOINTS" by selecting "Show in ZINGPOINTS" from the drop down menu.

Printer-friendly version

To cancel your Players Club membership please log into your Player’s Club homepage. Once you have successfully logged in, there is a cancel membership button on the right hand side. Just click on the button and answer a few questions to confirm your cancellation.

Printer-friendly version

There is a 30 day cancellation policy. The 30 days are based on your billing date. If you cancelled your membership after your last billing date you will be charged an additional time.

Printer-friendly version

To reactivate your membership, please visit us here:  www.golfzing.com/theplayersclub and follow the steps below:

Step 1 -  Select your Players Club course from the list and wait for the page to load
Step 2 -  Click "Join" 
Step 3 -  Enter your credit card info and agree to the terms.

Note: Please have your membership card available. The system will prompt you to enter your membership number when reactivating. The membership numbers are on the back of your blue membership card that goes on your key ring. Please include all letters, numbers and spaces. If you have lost your membership card, leave the field blank and the course will assign a new membership card to your profile on your next visit.

Printer-friendly version

You can find a list of all Players Club courses through this page: https://www.golfzing.com/theplayersclub

Tee Times and Golf Course Discounts